Our Policies

Transparency is important to us. Here you'll find everything you need to know about how we operate, protect your data, and stand behind our work.

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Privacy Policies

Last updated: April 2026

Information We Collect

We collect information you provide directly to us when you request a quote, contact us, or engage our services. This includes your name, email address, phone number, and property address. We may also collect information automatically when you use our website, such as your IP address and browser type.

How We Use Your Information

We use the information we collect to provide, maintain and improve our cleaning services, process bookings and quotes, communicate with you about your service, send you service reminders and promotional offers (where you have opted in), and comply with our legal obligations.

Information Sharing

We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except as required to deliver our services (e.g. staff scheduling) or as required by law. All staff who access your information are bound by confidentiality obligations.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. All data is stored securely and access is restricted to authorised personnel only.

Your Rights

You have the right to access, correct or delete the personal information we hold about you. To exercise these rights, please contact us at info@cleanncoservices.com.au. We will respond to all requests within 30 days.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, however this may affect the functionality of our website.

Have a question about our policies?

We're happy to explain anything in plain English. Just reach out.

Email us